- What is “personal information”?
- The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.
- What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: name, login credentials, email address, payment details, phone number, employment status, the education institution you attended, interests, experience, goals and other personal information that you provide to us (such as when you respond to an invitation to attend an event).
- How we collect your personal information
- We may collect personal information from you whenever you:
- input such information into the website or social media platforms;
- communicate with us through correspondence, email, chat or other online forms;
- register for any of our programs, events or workshops;
- if you provide us with your personal information to us in person; or
- participate in research or evaluation discussions, interviews or focus groups that we run.
- Purpose of collection
The purpose for which we collect, hold, use and disclose personal information is to provide you with the best service experience possible.
Purposes, related purposes and other purposes include:
- maintaining, managing and developing our relationship with educational institutions, government entities, partners, sponsors, stakeholders and other young people;
- organising, marketing and running our programs, services, workshops and events (including competitions and promotions run by us);
- to enable you to use our websites and social media channels;
- assessing and considering applications and profile information from prospective employees, members, contractors, volunteers and service providers;
- developing and managing relationships and services with our employees, members, contractors, volunteers and service providers;
- contracting out some of our functions to external service providers and suppliers (such as IT, mailing and couriers, research, event management, accommodation, travel, professional advisors and recruitment); and
- complying with our legal and regulatory obligations.
- Disclosure of personal information:
The nature of the services provided by Ripple GL means that it is often necessary for us to disclose your personal information to other parties. We will ordinarily let you know who we will disclose your personal information to, when we collect the information from you (unless there are practical reasons for not informing you).
Common third parties we might need to disclose your personal information to include:
- to our employees, contractors or service providers;
- to our sponsors, partners, stakeholders and collaborators who helps us to provide our services, programs, events and workshops;
- to police, fire, medical and other emergency personnel in the event of an emergency involving you;
- to professional research bodies whom we have engaged to conduct research or evaluate one of our programs, events or workshops; and to our professional advisers (including lawyers, accountants, business advisors and consultants).
- to service providers and partners who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
- Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
- Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by the Privacy Officer via firstname.lastname@example.org and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Your personal information may be transferred to recipients located in regions where our partners operate. You consent to us transferring your personal information to regions where our partners operate in the knowledge that if your personal information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law.
Your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your personal information may be sent. If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia’s, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.
How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: email@example.com.