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Customer Support Specialist
Chuffed
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Are you ready to empower change and deliver an outstanding customer experience to passionate campaigners and donors?
Why us?
Help us drive impact in:
The opportunity:
Opportunity type:
Paid job
Commitment:
Full Time
Experience level:
🚀 Growing (2 - 5 yrs)
Location:
National
Remuneration:
$70,000 - $75,000 plus superannuation (depending on experience)
Closing date:
Why you might love this opp:
We are hiring a Customer Support Specialist to join our team and be a part of delivering an outstanding customer experience to our campaigners and donors. This is a fully remote role with very occasional travel.
What's involved:
As one of the primary touchpoints for Chuffed customers, you'll play a crucial role in ensuring campaigners and donors receive timely and helpful support. You'll also act as a bridge between our community and the wider Chuffed team, helping us continuously improve the experience for everyone using our platform.
Key criteria:
About You
- You have at least 3-5+ years of experience in a customer support role
- You’re a strong communicator who can clearly explain complex information while keeping your responses friendly and engaging
- You’re customer-focused and enjoy advocating for a better user experience
- You’re highly organized and efficient, able to prioritize tasks effectively
- You have a strong growth mindset - you’re not afraid to take risks, fail and learn. You’re always looking for ways to develop and improve your skill set
- You’re passionate about social justice and excited to help Chuffed campaigners succeed
How to apply:
Follow the link for more info and please cite Ripple Opportunities in your application.
YEP - IT'S A DISCLAIMER
Oh look! A legend is here reading some fine print! At Ripple our mission is to democratise access to purpose-driven opportunities. As a small team that curates hundreds of opportunities each week we do our best to share all the key information and juicy details. We often link out to the original listing and can't guarantee all details are included on our page, or the full accuracy as application windows and role descriptions may be changed by companies with short notice. If you're unsure of any details or closing dates, it's best to reach out to the organisation directly.
Oh look! A legend is here reading some fine print! At Ripple our mission is to democratise access to purpose-driven opportunities. As a small team that curates hundreds of opportunities each week we do our best to share all the key information and juicy details. We often link out to the original listing and can't guarantee all details are included on our page, or the full accuracy as application windows and role descriptions may be changed by companies with short notice. If you're unsure of any details or closing dates, it's best to reach out to the organisation directly.