.png)
Business and Administration Coordinator (Health-Tech startup)
RoboFit
.png){kind=small}
Ready to take the reins and shape a health-tech business that helps people do the extraordinary, every day? Let’s make it happen
Why us?
We're harnessing the latest technology alongside physiotherapy and exercise physiology to help individuals reach their goals.
Help us drive impact in:
The opportunity:
Opportunity type:
Paid job
Commitment:
Full Time
Experience level:
🚀 Growing (2 - 5 yrs)
Location:
National
Remuneration:
Starting at $80,000
Closing date:
Why you might love this opp:
RoboFit is reimagining what’s possible in neurorehabilitation.
We’re a fast-growing healthtech company delivering neuro-controlled exoskeleton therapy to people living with spinal cord injuries, stroke, MS and other neurological conditions. Backed by evidence, enabled by engineering, and powered by purpose, we help our clients move again - and regain strength and confidence in daily life.
Why you might love this opp:
- 🦾 At RoboFit, we help people take steps once thought impossible. Whether it’s a spinal cord injury survivor walking again or someone rebuilding confidence after a stroke, we blend world-first exoskeleton tech with standout allied health care to unlock strength, movement, and momentum. Founded in lived experience, every session is designed to restore not just mobility, but independence.
- 🚀 Now, we’re scaling from 5 to 10 clinics (and beyond) and we’re after someone who thrives in the thick of it. You’ll be joining a dynamic healthtech company where the pace is fast, the work is meaningful, and your ability to keep people and processes on track will be the secret sauce to making it all work.
- 🧩 This isn’t just a coordination gig—it’s a key operations role at the core of RoboFit’s clinic performance and client experience. As Business and Administration Coordinator, you’ll manage systems, lead daily admin workflows, and help shape a team culture that supports consistency, clarity and care. From Zendesk to waitlists, you’ll keep things running smoothly in a high-volume, multi-site environment—building the rhythm behind a rapidly scaling service.
- 📅 What your week might look like: One day you’re triaging Zendesk inquiries or fine-tuning how service agreements are tracked; the next, you’re smoothing out a scheduling clash or helping a client feel heard and supported when the path forward isn’t straightforward. The person we’re looking for? Process-minded, proactive, people-smart—and ready to lead from the centre.
- 🧞 Bring your experience (from anywhere): You might be a clinical team coordinator with a knack for streamlining workflows. A community health admin with leadership instincts. A service delivery whiz from social enterprise, or something else entirely. If you’re adaptable, curious and people-focused, we want to hear from you.
- 🌈 Work that works for you: This is a permanent role with strong preference for full-time, though we’re open to 4 days/week for the right person. We’re looking for someone who’s ready to commit and grow with us - not just for a season, but for the long haul. You’ll be based in Sydney (ideally along the Mascot–Parramatta corridor) with flexibility to work between home and clinic. Salary range starts at $80,000 + super, pro rata, depending on experience.
We’re a fast-growing healthtech company delivering neuro-controlled exoskeleton therapy to people living with spinal cord injuries, stroke, MS and other neurological conditions. Backed by evidence, enabled by engineering, and powered by purpose, we help our clients move again - and regain strength and confidence in daily life.
Why you might love this opp:
- 🦾 At RoboFit, we help people take steps once thought impossible. Whether it’s a spinal cord injury survivor walking again or someone rebuilding confidence after a stroke, we blend world-first exoskeleton tech with standout allied health care to unlock strength, movement, and momentum. Founded in lived experience, every session is designed to restore not just mobility, but independence.
- 🚀 Now, we’re scaling from 5 to 10 clinics (and beyond) and we’re after someone who thrives in the thick of it. You’ll be joining a dynamic healthtech company where the pace is fast, the work is meaningful, and your ability to keep people and processes on track will be the secret sauce to making it all work.
- 🧩 This isn’t just a coordination gig—it’s a key operations role at the core of RoboFit’s clinic performance and client experience. As Business and Administration Coordinator, you’ll manage systems, lead daily admin workflows, and help shape a team culture that supports consistency, clarity and care. From Zendesk to waitlists, you’ll keep things running smoothly in a high-volume, multi-site environment—building the rhythm behind a rapidly scaling service.
- 📅 What your week might look like: One day you’re triaging Zendesk inquiries or fine-tuning how service agreements are tracked; the next, you’re smoothing out a scheduling clash or helping a client feel heard and supported when the path forward isn’t straightforward. The person we’re looking for? Process-minded, proactive, people-smart—and ready to lead from the centre.
- 🧞 Bring your experience (from anywhere): You might be a clinical team coordinator with a knack for streamlining workflows. A community health admin with leadership instincts. A service delivery whiz from social enterprise, or something else entirely. If you’re adaptable, curious and people-focused, we want to hear from you.
- 🌈 Work that works for you: This is a permanent role with strong preference for full-time, though we’re open to 4 days/week for the right person. We’re looking for someone who’s ready to commit and grow with us - not just for a season, but for the long haul. You’ll be based in Sydney (ideally along the Mascot–Parramatta corridor) with flexibility to work between home and clinic. Salary range starts at $80,000 + super, pro rata, depending on experience.
What's involved:
To hit the ground running:
Organised, people-smart, and ready to grow? This role is perfect for someone with solid admin and coordination experience who’s looking to step into something more strategic.
The balance of work will shift over time, but to start:
〰️ 40% Clinic Operations
Manage Zendesk workflows, service agreements, bookings and scheduling tools across multiple clinics. You’ll troubleshoot hiccups before they escalate and design systems that make things smoother for staff and clients alike.
〰️ 30% Client Experience
From inquiry to follow-up, you’ll help the client journey feel calm and considered. Reduce no-shows, track funding, move waitlists along, and support clients navigating complex support systems like NDIS—with a balance of empathy and efficiency. You’re the behind-the-scenes glue that keeps the service steady, sustainable, and deeply human.
〰️ 20% Team Coordination & Culture
Run huddles, build SOPs, and shape workflows that make everyday processes easier across sites. You’ll be a calm coach and steady support—creating clarity in how work flows, helping the team stay in rhythm - and empowering each person to take ownership and grow in confidence.
〰️ 10% Business Backbone
Ensure invoices go to the right people, debt collection happens with confidence, and internal systems support strong cash flow. You’re part of the foundation that keeps the business sustainable and scalable.
Organised, people-smart, and ready to grow? This role is perfect for someone with solid admin and coordination experience who’s looking to step into something more strategic.
The balance of work will shift over time, but to start:
〰️ 40% Clinic Operations
Manage Zendesk workflows, service agreements, bookings and scheduling tools across multiple clinics. You’ll troubleshoot hiccups before they escalate and design systems that make things smoother for staff and clients alike.
〰️ 30% Client Experience
From inquiry to follow-up, you’ll help the client journey feel calm and considered. Reduce no-shows, track funding, move waitlists along, and support clients navigating complex support systems like NDIS—with a balance of empathy and efficiency. You’re the behind-the-scenes glue that keeps the service steady, sustainable, and deeply human.
〰️ 20% Team Coordination & Culture
Run huddles, build SOPs, and shape workflows that make everyday processes easier across sites. You’ll be a calm coach and steady support—creating clarity in how work flows, helping the team stay in rhythm - and empowering each person to take ownership and grow in confidence.
〰️ 10% Business Backbone
Ensure invoices go to the right people, debt collection happens with confidence, and internal systems support strong cash flow. You’re part of the foundation that keeps the business sustainable and scalable.
Key criteria:
How you can apply your skills towards this mission:
🧠 Clinic Conductor: Calm, Coordinated, In Control
You lead by doing - keeping admin sharp, comms clear, and your team one step ahead. Whether it’s wrangling a waitlist, running huddles, or juggling shifting priorities, you know how to keep things humming and people supported.
🔧 System & Process Builder
You know how to spot clunky systems—and make them slick. Whether it’s NDIS service agreements or Zendesk flowcharts, you’ve got the tools and tenacity to keep things tidy, efficient, and people-friendly. You’re adaptable by nature, thrive when things move fast, and secretly love bringing order to chaos (hello, colour-coded workflows). When systems work better, people do too—and that’s your jam.
🗣️ Steady Voice & People Magnet
You’re steady in the storm, warm on the phone, and clear when it counts. Whether supporting a colleague, onboarding a new hire, or talking with a frustrated client, you bring empathy, confidence, and clarity.
💸 Commercial & Customer-Obsessed
You make sure invoices go to the right people, follow up on debt without fuss, and keep cash flow healthy so the service keeps humming. You balance warmth with accountability - because good business is good care.
📝 NDIS Know-How (or readiness to learn fast):
You know how funding timelines shape care delivery - or you’re ready to skill up fast. Whether managing service agreements or tracking client progress, you understand that a missed NDIS deadline isn’t just admin - it impacts people's access to support.
💛 Energised, Humble, Collaborative:
You bring energy, initiative, and a whole lot of heart. Whether it’s jumping in to fix a system glitch, backing up a teammate, or just being the one who remembers birthdays, you make work feel human. You’re here for the mission, not the spotlight—and you know that real impact comes from showing up, lifting others, and getting things done (with good vibes intact).
🧠 Clinic Conductor: Calm, Coordinated, In Control
You lead by doing - keeping admin sharp, comms clear, and your team one step ahead. Whether it’s wrangling a waitlist, running huddles, or juggling shifting priorities, you know how to keep things humming and people supported.
🔧 System & Process Builder
You know how to spot clunky systems—and make them slick. Whether it’s NDIS service agreements or Zendesk flowcharts, you’ve got the tools and tenacity to keep things tidy, efficient, and people-friendly. You’re adaptable by nature, thrive when things move fast, and secretly love bringing order to chaos (hello, colour-coded workflows). When systems work better, people do too—and that’s your jam.
🗣️ Steady Voice & People Magnet
You’re steady in the storm, warm on the phone, and clear when it counts. Whether supporting a colleague, onboarding a new hire, or talking with a frustrated client, you bring empathy, confidence, and clarity.
💸 Commercial & Customer-Obsessed
You make sure invoices go to the right people, follow up on debt without fuss, and keep cash flow healthy so the service keeps humming. You balance warmth with accountability - because good business is good care.
📝 NDIS Know-How (or readiness to learn fast):
You know how funding timelines shape care delivery - or you’re ready to skill up fast. Whether managing service agreements or tracking client progress, you understand that a missed NDIS deadline isn’t just admin - it impacts people's access to support.
💛 Energised, Humble, Collaborative:
You bring energy, initiative, and a whole lot of heart. Whether it’s jumping in to fix a system glitch, backing up a teammate, or just being the one who remembers birthdays, you make work feel human. You’re here for the mission, not the spotlight—and you know that real impact comes from showing up, lifting others, and getting things done (with good vibes intact).
How to apply:
If any of the above resonated with you but you don’t tick every box:
👒 🧢 🎩 You should throw your hat in the ring!
You might not have every checkbox ticked - but if you’re curious, quick to build new skills and can share how your existing skills and experience will translate into this context, we’d love to hear from you!
We are assessing and interviewing applicants - don't wait!
Interested?
1. Create a profile (or complete yours if you already have one) on Ripple Opportunities. Note: This won't be shared directly with our impact partner but we may reach out to you for permission to share excerpts if we think it could assist your application.
2. Submit an application by clicking on the job listing and ‘apply’. Please submit your resume and a cover letter (PDF ideal) that briefly outlines what’s motivating you to apply for the role and how your experience could be applied in this context.
Your written application of no more than 1000 words should include:
What’s motivating you to apply for this role?
A brief overview of your previous experience and how it aligns in this context. Please address the specific criteria in this job listing.
Confirm your ideal working hours and salary range.
To apply, please submit your application via Ripple Opportunities (www.rippleopportunities.com). Questions? Please contact hey@rippleopportunities.com
YEP - IT'S A DISCLAIMER
Oh look! A legend is here reading some fine print! At Ripple our mission is to democratise access to purpose-driven opportunities. As a small team that curates hundreds of opportunities each week we do our best to share all the key information and juicy details. We often link out to the original listing and can't guarantee all details are included on our page, or the full accuracy as application windows and role descriptions may be changed by companies with short notice. If you're unsure of any details or closing dates, it's best to reach out to the organisation directly.
Oh look! A legend is here reading some fine print! At Ripple our mission is to democratise access to purpose-driven opportunities. As a small team that curates hundreds of opportunities each week we do our best to share all the key information and juicy details. We often link out to the original listing and can't guarantee all details are included on our page, or the full accuracy as application windows and role descriptions may be changed by companies with short notice. If you're unsure of any details or closing dates, it's best to reach out to the organisation directly.